If you are a new Fastwyre Broadband customer, you must fill out the Fastwyre Broadband Subsidy Form. In this form, you will be asked if you allow Fastwyre Broadband to transfer your ACP benefit from your old internet provider to Fastwyre Broadband. Transferring your ACP benefit to Fastwyre Broadband will no longer apply to any service you receive from another provider. You may be subject to that provider’s undiscounted rates if you maintain service from them. Once your Fastwyre Broadband service is installed, you will be notified of the status of your ACP application within 48 hours, and if approved you will receive the subsidy credit starting on your next billing cycle.

You can find more in-depth FAQs here.

As long as you continue to qualify for the government requirements of this program, you will continue to be eligible. The FCC may periodically seek confirmation of your eligibility until the program ends (at this time, there is no set end date for the ACP. It is expected to be a long-term program).

To qualify, a member of your household must meet at least one of the following criteria:

• Qualifies for the federal Lifeline program, including:
  • Medicaid
  • SNAP
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans and Survivors Pension Benefit
  • Tribal Programs for Residents for Qualifying Tribal Lands
• Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision
• Has an income that is at or below 200% of the federal poverty guidelines
• Received a federal Pell Grant in the current award year

To confirm your eligibility for this government program, we must share certain qualifying information about you with the federal government. Please note that if your application ID, name, and other key information don’t match exactly, there may be a delay in applying the subsidy to your account. It’s important to make sure to enter your information exactly the same on both the government application and the Fastwyre Broadband ACP Subsidy form.