Legal Information

Lifeline And Link-Up Programs: Arlington Telephone, Blair Telephone, Eastern Nebraska Telephone, Rock County Telephone

Attention Fastwyre Telephone Customers

Fastwyre provides basic and enhanced telecommunications services within its service area. Basic services are offered at the following rates:

-Single Party Residence Service $19.95/month
-Single Party Business Service $30.00/month

Local residence and business services include:

-Voice-grade access to the public telephone network
-Single-party flat-rated local service free of per-minute charges
-Dual tone multi-frequency signaling (touch tone) service
-Access to directory assistance service
-Access to 911 emergency service
-Access to operator services
-Access to interexchange (long distance) service
-Toll limitation for qualifying low-income consumers

Lifeline and Link Up telephone assistance programs are available for qualifying low-income subscribers.

These programs provide connection and monthly service discounts on telephone service. Toll blocking at no charge and reduced deposits are also available. To qualify, a subscriber’s household income must be at or below 135 percent of the Federal Poverty Guidelines or participate in one of the following programs:

-Medicaid
-Supplemental Nutrition Assistance Program (SNAP)
-Temporary Aid to Need Families (TANF)
-National School Lunch (NSL) free lunch
-Supplemental Security Income (SSI)
-Federal Public Housing Assistance
-Low-Income Housing Energy Assistance

Questions regarding telecommunications services should be directed to the Fastwyre Customer
Care Center at 402-426-6200 or 1-888-262-2661.

* Prices are subject to change and may vary between communities.