Legal Information

Lifeline and Link Up Programs: Tekamah, Oakland, Lyons, Pender, Wakefield, Emerson, Wayne, Laurel

Attention Fastwyre Telephone Customers

Fastwyre provides basic and enhanced telecommunications services within its service area. Basic
services are offered at the following rates:

-Single Party Residence Service $15.59/month
-Single Party Business Service $24.59/month

Local residence and business service includes:

-Voice grade access to the public telephone network
-Single-party flat-rated local service free of per-minute charges
-Dual tone multi-frequency signaling (touch tone) service
-Access to directory assistance service
-Access to 911 emergency service
-Access to operator services
-Access to interexchange (long distance) service
-Toll limitation for qualifying low-income consumers

Lifeline and Link Up telephone assistance programs are available for qualifying low-income subscribers.

These programs provide for connection and monthly service discounts on telephone service. Toll blocking at no charge
and reduced deposits are also available. To qualify, a subscriber’s household income must be at or below 135
percent of the Federal Poverty Guidelines or participate in one of the following programs:

-Medicaid
-Supplemental Nutrition Assistance Program (SNAP)
-Temporary Aid to Need Families (TANF)
-National School Lunch (NSL) free lunch
-Supplemental Security Income (SSI)
-Federal Public Housing Assistance
-Low Income Housing Energy Assistance

Questions regarding telecommunications services should be directed to the Fastwyre Customer
Care Center 1-888-262- 2661.

* Prices are subject to change and may vary between communities.