Legal Information

Privacy Policy – Nebraska

Account Information
Fastwyre will honor requests from customers for account information maintained in a reasonably retrievable form, such as name, address, company or billing information, and will correct any inaccurate information that the customer brings to Fastwyre’s attention. The customer is solely responsible for ensuring that the information on file with Fastwyre is current and accurate.

Collection & Use
Fastwyre shall collect and use customer identifiable information for billing, provisioning of service, to anticipate and solve problems associated with your service and to inform you of new products or services that may better meet your needs.  Fastwyre will use your customer identifiable information to market products and services that may interest to you, but will not disclose or make available any of your customer identifiable information to any third parties seeking to market products.

Disclosure
Fastwyre Broadband (“Fastwyre”) will not trade, sell or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of any services provided by Fastwyre.

Improper Activity
Fastwyre may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violates any applicable Service Subscriber Agreement.

Privacy of Communications
Fastwyre will not listen to or disclose to any third parties your conversations or other communications that are transmitted using any services provided by Fastwyre, except as required to ensure the proper operation of that service or as otherwise required by law.

Privacy Protections for Children
Fastwyre does not target children or teenagers under the age of 18 for the sale of products or services or for the collection of information online. Fastwyre does not knowingly collect customer identifiable information from children or teenagers under the age of eighteen. In addition, Fastwyre will not knowingly promote or link to any third-party website that solicits or collects such customer identifiable information. Fastwyre complies with all Federal laws and regulations that protect minors, including the Children’s Online Privacy Protection Act.

Once you leave our website, either by link or by entering a new Internet address in your browser’s address window, we no longer have control over information security, and we are not responsible for the content, privacy practice or other use of other websites.  We encourage your to review the privacy statements of those other sites.

Security and Integrity of Information
We employ information security techniques to appropriately protect customer information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information. Our websites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect customer information from unauthorized access.

Your Choice
If you choose not to participate in direct marketing of new products and services from Fastwyre, your customer identifiable information will not be used for the purpose of marketing such products or services to you, and Fastwyre will not contact you directly with marketing messages about such products or services.

Mobile Application

Fastwyre collects and processes information provided directly by you when you install the Fastwyre App and register for an account to use the App. This information includes, but is not limited to:

  • Your name, email address, location, phone number.
  • Browser information and session cookies related to your access and use of the App.
  • Data insights Fastwyre attains based on correlation and analytics of your information collected in providing the App, which may be used in aggregated and dis-aggregated formats or to obtain trend analytics, to provide the App; and
  • Use of the above-described collected information in aggregated and dis-aggregated formats to enhance our current App or to provide App features.

For additional information about the information collected and other terms and conditions of the App, go to https://fastwyre.com/legal-information/mobile-application-nebraska/.